Best Western Plus - Anaheim Orange County Hotel

The hotel is ok but the stuff was not very helpful and did not allow us to deposit our baggage there for a few hours after checking out.

A decent place to stay, staffs are friendly, and it's clean.

乾淨整潔，

Extremely dirty hallways and room, really loud neighbors, one of the worst experiences i've had at a Best Western ever. Management and maintenance charged $125 for a water spill and initially lied about the cost of the "deep cleaning fee," saying it would be $30 and then changing it later (again, for a water spill-- apparently water requires a deep cleaning, but all the carpets being stained and smelling like cat urine is fine!)

Me and my husband stayed here for an anniversary just because it was in the middle of all the things we would be doin on this trip. Employees were really nice nothing bad to say about that. Breakfast was ok the waffle maker saved it for us. the sheets on our bed were to small and kept coming off the edges every time we got on it. Now here’s the part that bothered me they gave us a free upgrade which was nice however the rooms ac leaked the entire trip and the first night and waking up all of my stuff that I had set on the floor next to the AC ( nice shoes. Really nice bags and some electronics) all were sitting in a puddle of water. Which cause damage to some of our items I let the desk know about the incident wasn’t upset they said they would fix it while we were out. wake up the next day and I step in a puddle again. Again not mad I let the front best know again and same thing they would fix when we were out. This AC leaked the whole time and this was supposed to be an upgrade. They offered to switch rooms on the last night of our stay abut that was an inconvenience to pack everything up to sleep in a room for one night so we passed. I with they would have given us a discount of some kind for that inconvenience and let down of an upgrade. Again I wasn’t upset that our stuff got ruin things happens but to say its an upgrade and get a puddle of by your feet every day was kinda disappointing I thought they would have done somethin since we were nice and make it up to us but no

I can not say enough nice things about this property! The staff was outstanding; friendly and professional. The room was very clean, comfortable and quiet. I highly recommend.

The hotel is conveniently located, close to a freeway, but not too close. It’s usually quiet & clean. Breakfast is not their strong suit…

Easy to check in, breakfast was amazing, extremely quiet so you can definitely get a good night’s rest

This was a one night stay for a girls trip for a special night on the town. The location itself was convenient, a Denny’s right next-door. But close to the highway. The staff was super nice and helpful. The rooms were cleanly and a full service breakfast, the only complaint was not enough tables in the breakfast area. Overall a great stay